Billiard hall management features — table time, POS, and reports
Track tables, bill customers, and see your real revenue, all in one place.
Works on any device with a browser: tablet at the counter, phone on the floor, laptop in the back office.
Built for halls and bars that bill by the table
Pool halls
Timed tables, POS, reservations, and reports in one place.
Snooker clubs
Per-table rates, memberships, and sessions built for long frames.
Bars with pool tables
Bar tables with a bill and no timer, next to tables that bill by time.
Sports bars
Run the bar, the pool tables, and the waitlist from one screen.
Table Sessions
Never lose track of time again.
Run every table with accurate timing: no missed time, no disputes.
- ✓Start solo, doubles, or group sessions with per-table or flat rates
- ✓Pause and resume sessions when players take a break
- ✓Move players to another table mid-game; the session transfers and the clock carries over
- ✓See clear table status: open, occupied, reserved, or paused
Table Rates & Promos
Charge the right price at the right time, automatically.
Set your rates once and CuePoint applies them: by table, by player count, or by schedule.
- ✓Create Table Rate Types and assign them to your tables
- ✓Player-count pricing: the hourly rate adjusts by group size
- ✓Promo rates for happy hours and off-peak schedules
- ✓Per-table overrides for VIP or tournament tables
- ✓Choose how time rounds: exact, 15-minute, or 30-minute blocks
- ✓Minimum charge time so short sessions still hit your floor price
- ✓Rate preview at session start, so staff and players see the price up front
POS & Checkout
Close bills fast, without staff guessing totals.
Combine table time, products, and payments in one checkout flow.
- ✓Product catalog with categories and optional stock tracking
- ✓Orders attach to table sessions automatically
- ✓Split or combine bills at checkout
- ✓Support cash, card, bank transfer, store credit, or custom payment labels
- ✓Void wrong charges; voided transactions are excluded from reports automatically
- ✓Print receipts directly from your browser
QR Ordering
Let customers order from the table while staff stay in control.
Customers use their phone to order from the live table menu; staff confirm before items hit the bill.
- ✓Customer-facing menu opens from each table's QR code
- ✓Orders arrive on the staff table screen in real time
- ✓Staff can confirm or reject the whole order, or handle items individually
- ✓Confirmed items attach to the active table session automatically
- ✓Customer phones update when the order is confirmed, rejected, or cancelled
Bar Tables
Run the bar and the tables from one screen.
Bar tables carry a bill with no timer, next to the billiard tables that bill by time.
- ✓Mark any table as a bar table; its bill opens with the first item and settles at checkout
- ✓Staff add items from the table sidebar; customers order from their phone with QR ordering (Growth and Pro)
- ✓Transfer a finished game to a bar table so its table time stays on the bill, or move a bar bill to a billiard table to start a game
- ✓A waiting party can sit at a bar table and keep their place on the waitlist
- ✓Reports keep table time on the billiard tables and bar sales on the bar tables
Open Tabs
Let regulars run a tab and never lose the sale.
Park a customer's order and settle it later, without tying up a table session.
- ✓Park any cart as a named tab and pay later, all in one place
- ✓Add to an open tab through the night; stock and totals stay tracked
- ✓Move a tab onto a table when the customer sits down; the items go with it
- ✓Settle in one step with a receipt, or cancel with a logged reason
- ✓Open tabs surface in the POS and as a day-close reminder, so nothing slips
Waitlist & Orders
Sell to the people waiting, then seat them with everything on one bill.
A waitlist for busy nights that takes orders while the party waits.
- ✓Add items to a waiting party from their waitlist row; they go on an open tab named after the party
- ✓Sit a party at a bar table while they keep their place in line; their items move to that table's bill
- ✓Seat them on a billiard table and their tab or bar bill moves onto the game in one step
- ✓A tab that can't move (an item now out of stock, for example) stays open in the POS for staff to settle
- ✓"Not at the bar" sends their items back with the party as an open tab
Reservations
Stay ahead of walk-ins and bookings. No surprises at peak hours.
Record staff-managed reservations and convert confirmed bookings into live table sessions.
- ✓Reserve by table, date, and time slot
- ✓Track optional deposit amount, paid status, and payment method
- ✓Start a reservation as a live table session when customers arrive
- ✓See upcoming bookings at a glance on the weekly calendar view
- ✓Mark no-shows and cancellations to keep your records clean
Cash Drawer & Day Close
Close your day knowing the drawer is right.
Track cash from opening float to a reconciled close, with the variance flagged.
- ✓Open the day with a counted float; cash sales, refunds, and paid-outs flow in automatically
- ✓Count the drawer at close: expected vs counted, with the variance flagged
- ✓Record handover counts when cashiers change mid-shift
- ✓Pick when your business day ends, any hour from midnight to 6 AM, so late sales count toward the right night
- ✓Past days stay open until an owner or manager closes them
- ✓A full Z-report snapshot is saved with every close
Reports
See your real daily revenue. No end-of-day surprises.
No more end-of-day spreadsheets or mismatched numbers.
- ✓Summary tab: revenue, expenses, net, and transactions for any period
- ✓Profit & Loss drill-down that lists every expense in each category
- ✓Table utilization charted by hours used or by revenue, with active, idle, and reserved time
- ✓Product sales, memberships, loyalty, and reservation reporting
- ✓Excel and CSV export within plan limits for accounting review
Memberships & Loyalty
Turn regulars into repeat revenue, automatically.
Reward loyal customers and keep their activity in one place.
- ✓Customer directory: track names, contact info, and notes for every visitor
- ✓Create membership plans with pricing, duration, and perks
- ✓Points system for eligible transactions when loyalty is enabled
- ✓Member profiles with points balance, visit history, and lifetime spend
Staff Roles
Control who sees what without slowing down operations.
Give staff access without risking sensitive data.
- ✓Owner, Manager, and Staff roles
- ✓Limits that staff can't work around, enforced on every action
- ✓Shift tracking: clock-in and clock-out
- ✓Plan-gated audit history showing who did what and when
Attention Center
Never miss what needs you.
One bell surfaces everything that needs action across the app and links straight to the fix.
- ✓Overdue tables, open tabs, low stock, pending reservations, and an unclosed day, all in one place
- ✓Tap any alert to jump straight to the page that resolves it
- ✓Staff only see alerts they can act on
- ✓Snooze stock alerts you've already decided on, without losing track
Also included
Smaller tools that round out the day. Every one of them ships on all plans.
- ✓Expenses tracking
- ✓CSV import for products and customers
- ✓Email receipts & reservation emails
- ✓Works in your currency and timezone
What's coming next
Built from real hall feedback. Features are added as they're ready.
Kitchen tickets
Send drink and food orders from the table or the bar to a kitchen screen, and mark them ready.
Customer portal
Verified customers log in to book tables and check availability. No fake bookings, no staff calls.
Quick member lookup
Find members instantly by phone number at the counter.
Multi-location support
Planned after single-location halls are fully supported.
Have a feature request? Talk to us if there's something your hall needs. We build for real operators.
Why hall operators choose CuePoint
FAQ
Run your hall properly, starting today
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