Can my cashiers see revenue or change prices?

No. Staff-role accounts run sessions, orders, and checkout. Revenue reports, pricing, and settings require a manager or owner role, enforced on the server, not just hidden in the interface.

What does the audit history show?

Who performed each action and when: session starts and stops, voids, and settings changes. Audit history is available on Growth and Pro plans.

Can several staff use CuePoint at the same time?

Yes. Each plan includes multiple staff accounts, and cashiers can be logged in simultaneously from different devices without interfering with each other.

What happens when a staff member leaves?

Deactivate their account in one click. They lose access immediately, their past activity stays in your records, and the freed slot can go to their replacement.

Billiard hall staff management software with roles and audit history

CuePoint’s owner, manager, and staff roles control exactly who can do what. Cashiers run sessions and checkout, managers run the day, and sensitive settings stay yours, with every action in the audit history.

Create account See how it works

Free plan available. No credit card required.

The problem

Why shared logins create risk for billiard halls

Most halls run on one shared login, or worse, the owner’s account left open on the counter tablet. Every cashier can see revenue, change prices, and delete records. There’s no way to know who voided a sale or gave a discount, because everyone is the same user.

That setup also chains the owner to the hall. Leaving for a night means either trusting everyone with everything or closing early. Hiring gets riskier than it should be, because a new cashier on day one has the same access as a manager of five years.

And when something looks off at closing (a missing session, a price that changed, a voided receipt), a shared account means the conversation starts with suspicion instead of facts.

The solution

How CuePoint controls staff roles and permissions

CuePoint gives every staff member their own account with a role: owner, manager, or staff. Roles are enforced on the server, not just hidden in the menu: a cashier’s login physically cannot change pricing, touch plan settings, or deactivate accounts, no matter what device they’re on.

Inviting staff takes an email address and a role. New hires get exactly the access their job needs from day one, multiple cashiers can work simultaneously from different devices, and when someone leaves, you deactivate their account in one click, and the work history stays.

Shift clock-in and clock-out track who was on the floor, and the audit history records who did what and when: sessions, voids, price changes, refunds. Closing-time questions get answered by the log, not by interrogation.

CuePoint staff list with roles and invite controls

Key features

Staff access, audit history, and shift tracking features

Owner, manager, and staff roles

Three permission levels enforced on the server. Sensitive settings (pricing, plans, security) stay with the owner.

Email invites, instant deactivation

Invite by email with a role attached. Resend or revoke pending invites, and deactivate departing staff in one click.

Audit history

Who did what, and when (sessions, voids, and changes) in a searchable log your staff can’t edit.

Shift clock-in and clock-out

Know who was on the floor for every shift, right inside the same system that runs your tables.

Concurrent staff on any device

Multiple cashiers logged in at once: counter tablet, phone on the floor, laptop in the back office.

FAQ

Billiard hall staff management FAQs

It depends on your plan: Free includes 1 account, Starter 3, Growth 6, and Pro 12. Active accounts count against the limit; deactivated ones don’t.

Run your hall without handing over the keys

Create your account, then choose Free or try Pro for 14 days.

Create account See pricing