What happens to inventory when a tab is opened?

Stock deducts immediately when items are added to the tab — not when the tab is settled. This keeps your inventory accurate in real time.

Can I see a history of past tabs?

Yes. Settled and cancelled tabs appear in your transaction history with the full item list, total, payment method, and the staff member who handled it.

What if a customer leaves without paying?

Cancel the tab with a reason. The cancellation is logged in the audit history. Inventory adjustments depend on your void policy.

Let customers run a tab — without losing the sale

CuePoint parks any order as a named tab. Add to it through the night, and settle with a receipt when the customer is ready. Stock and totals stay tracked the whole time.

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Free plan available. No credit card required.

The problem

What halls deal with every day

Regulars at billiard halls often want to pay at the end of the night, not after every drink. In most halls, the cashier scribbles orders on a sticky note or tries to remember what a group ordered over four hours. By closing time, the note is lost, items are forgotten, and the customer’s bill is a guess.

Without a real tab system, staff either refuse to defer payment — annoying regulars — or track it informally and absorb the errors. Neither option is good for the business. Informal tabs also don’t deduct inventory, so stock counts drift further every night.

End-of-day reconciliation gets worse when informal tabs are in play. Cash doesn’t match, product counts are off, and there’s no paper trail showing what was sold on credit versus what was actually collected.

The solution

How CuePoint solves this

CuePoint lets staff park any cart as a named open tab in one tap. The customer’s name goes on the tab, inventory deducts immediately, and the tab appears in the POS sidebar so it’s never out of sight. Staff can add more items through the night — every addition updates the running total and adjusts stock.

When the customer is ready to pay, the cashier settles the tab like any other checkout: choose a payment method, record the amount, and print a receipt. If the customer leaves without paying, the tab can be cancelled with a logged reason so nothing disappears silently.

Open tabs also surface as day-close reminders. Before closing the day, staff see any unsettled tabs so nothing slips through. The tab history stays in the system for reporting and audit, giving the owner a clear trail of deferred payments.

Key features

What you get

Park any cart as a tab

Name it, park it, and keep selling. The tab lives in the POS sidebar until it’s settled or cancelled.

Add items all night

Staff can add products to an open tab at any time. Running totals and stock update with every addition.

One-step settlement

Settle with a payment method and receipt, or cancel with a logged reason. No loose ends.

Day-close reminders

Unsettled tabs surface before closing. Staff can’t accidentally leave money on the table.

FAQ

Common questions

No. Open tabs are independent of table sessions. A customer can have a tab running without occupying a table, or a table session can have its own orders separate from a tab.

See how CuePoint handles open tabs

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