Built by someone who runs the same hall you do
CuePoint is built by Donald Antonio, a software engineer and billiard hall operator in Ilocos Norte, Philippines. The product comes from real nights behind the counter, not guesses from outside the industry.
The founder's story
Donald Antonio has 15 years of software engineering experience and also operates a billiard hall in the Philippines. That combination matters: CuePoint is not a generic POS system with table timing added later. It is software built from the daily pressure of running tables, staff, customers, orders, and closing reports.
The goal is simple: give billiard hall operators one browser-based system for table timing, checkout, reservations, inventory, memberships, and daily revenue, without forcing staff into a workflow that only looks good in a demo.
The product's origin
The first version of CuePoint came from a familiar problem: closing tables at 2 AM with a calculator is broken. Manual logbooks, handwritten start times, and end-of-day spreadsheets create errors exactly when staff are tired and the hall is busiest.
CuePoint replaces that workflow with server-side timers, table-aware checkout, product orders on the same receipt, and reports that are available as soon as the shift is running. The product is built to remove guesswork from ordinary hall operations.
Current state
CuePoint is already running in real billiard halls in the Philippines. Specific hall names are kept private unless operators approve public references, but the product is shaped by actual single-location billiard hall operations, including late-night sessions, mixed table layouts, walk-ins, food and drink orders, and staff handoffs.
Contact and support
CuePoint support is handled from the Philippines timezone (UTC+8). For product questions, setup help, or operator feedback, email support@cuepoint.cloud. We typically respond within a few hours.