How do member discounts get applied?

Automatically. Once a customer has an active plan, their rate discounts, free hours, and product discounts apply at checkout without staff doing any math.

What happens when a membership expires?

The plan’s benefits stop applying and the customer reverts to standard pricing. Their profile keeps the full history, and you can renew or assign a new plan in seconds.

How many membership plans can I create?

It depends on your plan: Starter supports 5 active plans, Growth 15, and Pro unlimited. The Free tier doesn’t include memberships.

Is loyalty separate from memberships?

They work together but are independent. You can run loyalty points without membership plans, memberships without points, or both at once.

Turn your regulars into members — without a separate system

CuePoint manages membership plans, member pricing, and loyalty points inside the same system that runs your tables and checkout. No punch cards, no spreadsheets, no discounts applied from memory.

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Free plan available. No credit card required.

The problem

What halls deal with every day

Every hall has regulars — the players who come three nights a week and keep the lights on. Most halls reward them informally: a discount the owner applies when he’s around, a punch card behind the counter, a notebook with names and IOUs. None of it survives a busy Friday night or a new cashier.

Informal perks create two problems. Staff apply discounts inconsistently — your best customer pays full price when the owner is out, and the owner’s friends pay nothing. And you have no record of who your most valuable players actually are, what they spend, or whether the perks are costing more than they return.

Standalone loyalty apps don’t fix this, because they don’t know about table time. A points app can stamp a coffee — it can’t discount an hourly rate, grant free table hours, or apply member pricing at a combined time-plus-orders checkout.

The solution

How CuePoint solves this

CuePoint builds memberships into the same system that bills your tables. Create plans with real benefits — a percentage off hourly rates, free table hours per month, product discounts — and assign a plan to a customer in seconds. From then on, member pricing applies automatically at every checkout. Staff don’t decide; the system does.

Loyalty points work the same way. Choose how many points each peso of spending earns and what points are worth on redemption. Points accumulate from eligible transactions automatically, and every member’s balance lives on their customer profile next to their visit history and lifetime spend.

Because memberships, sessions, and sales share one system, you finally see the full picture: who your top members are, what they spend, and how membership revenue compares to table and product income on the same report.

Key features

What you get

Plans with real benefits

Percentage off hourly rates, free hours per month, and product discounts — defined per plan, in your currency.

Automatic member pricing

Assign a plan once. Member rates and discounts apply at checkout automatically — no staff judgment calls.

Loyalty points built in

Set earn and redemption rates. Points accrue from eligible transactions and balances live on each profile.

Member profiles

Points balance, visit history, active plan, expiry date, and lifetime spend — one view per customer.

Membership revenue reporting

Membership income appears alongside table and product revenue in your daily reports and CSV exports.

FAQ

Common questions

No. Memberships are staff-managed — your team assigns plans and looks up members from the counter. Customers don’t need anything.

Give your regulars a reason to stay regulars

Create your account, then choose Free or try Pro for 14 days.

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