Can I see reservations for the whole week?

Yes. You can view reservations for any date range and filter by table.

What happens if a reserved customer doesn’t show up?

Staff mark it as a no-show. The table goes back to available, and the no-show stays on record so you can spot repeat offenders.

Can I take a deposit for a reservation?

Yes. A reservation can carry a deposit amount, whether it has been paid, and the payment method used, so peak-hour bookings are backed by money.

Can walk-ins wait for a table?

Yes. The waitlist keeps walk-in groups in order while tables are full, alongside the reservations your staff already booked.

Billiard hall reservation system for staff-managed bookings

Keep your table bookings organized so your staff always knows what’s coming. CuePoint tracks reservations alongside live sessions so staff see what’s booked, open, and occupied from one floor view.

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Free plan available. No credit card required.

The problem

Why reservation notebooks cause double bookings

Most billiard halls take reservations by phone or message and write them in a notebook or whiteboard. When a customer calls to book a table for 8 PM on Friday, someone scribbles it down. Whether the next shift sees that note is a coin flip.

Double bookings happen because nobody checked the notebook. Walk-in customers get put on a table that was reserved. The reserved customer arrives and there’s no table ready. Staff scramble, customers wait, and the hall looks unprofessional.

Worse, there’s no way to see reservations and active sessions together. The notebook sits by the counter while the floor view lives in someone’s head. Staff can’t answer “is there a table free at 9?” without checking two places and doing mental math.

The solution

How CuePoint manages table reservations with live sessions

CuePoint manages reservations in the same system that tracks live sessions. When you view your floor, reserved tables are visually marked with the booking time. Staff see at a glance which tables are active, which are available, and which have upcoming reservations.

Creating a reservation takes seconds: pick a table, set the date and time, add an optional customer name and note. The reservation shows up on the floor view before and on the day. No separate notebook, no whiteboard, no forgetting.

When the reserved customer arrives, staff can start the session directly from the reservation. The transition from “reserved” to “active” is one tap. If the customer doesn’t show, staff mark the no-show; the table opens up again and the record stays for your reports.

CuePoint reservations list showing upcoming table bookings

Key features

Staff-managed billiard table booking features

Visual floor view

Reserved, active, and available tables displayed together in one view.

Quick reservation creation

Table, date, time, and optional customer details. Created in seconds.

Reservation-to-session flow

Start a session directly from a reservation with one tap.

Advance visibility

See today’s and upcoming reservations so staff can prepare tables ahead of time.

Deposits on the booking

Take a deposit when the booking is made and keep the amount, status, and payment method on the reservation.

No-shows and the waitlist

Mark no-shows so the table frees up, and keep walk-ins on the built-in waitlist until a table opens.

FAQ

Billiard hall reservation system FAQs

Not yet. Reservations are currently staff-managed, and a customer self-booking portal is on the roadmap.

See how CuePoint keeps your bookings organized

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