Billiard hall management software built for Philippine operators

How CuePoint solves this

CuePoint gives Philippine operators a browser-based floor view where every table has a clear status. Staff can see which tables are available, active, paused, or reserved, plus the running time for active sessions. When a table starts, the timer runs server-side and the configured rate rules apply. When the session ends, checkout combines table time with product orders so the cashier is not switching between a notebook, calculator, and register.

Rate setup is flexible enough for local hall realities. You can set different rates for standard pool tables, snooker tables, VIP tables, or promo schedules. Rounding rules and minimum charges help protect revenue on short sessions. For example, a Pampanga hall might set a 30-minute minimum for premium tables and a different weekday promo for standard tables before peak evening hours. Staff do not need to memorize every rule because CuePoint applies the configured setup at checkout.

The POS workflow supports the counter items many halls sell: drinks, snacks, cue rentals, accessories, membership payments, and other products. These items can be added during the session and settled together with table time. If inventory tracking is enabled, stock can be deducted as products are sold. That means the owner can later see whether revenue came from table sessions, product sales, or other activity instead of relying only on the cash drawer total.

Custom payment labels let the hall record how customers paid without claiming direct payment processing. If your cashier receives cash, mark cash. If the customer pays through a wallet or transfer outside CuePoint, confirm the payment through your normal process and record the matching label. This gives the owner a clearer end-of-day breakdown while keeping the real payment confirmation in the channel the hall already uses.

CuePoint is Philippines-built and support is handled from the Philippines timezone. That does not mean the product only works in the Philippines, but it does mean local operating patterns are not an afterthought. A small hall in Ilocos Norte can ask practical setup questions without explaining why cash checkout, late-night shifts, and mixed table types matter. Support can help translate those real-world rules into table rates, roles, products, and reports.

A realistic day looks like this: the hall opens at 2 PM and staff start with four available tables. By 6 PM, two barkada groups are playing pool, one regular is on the snooker table, and a reserved table is due at 8 PM. Staff add bottled drinks to Table 2, pause Table 3 while players step out, and transfer one group to a better table after maintenance. At checkout, CuePoint calculates the active time, applies the correct rate, includes the product orders, and records whether payment was cash or another custom label.

At the end of that shift, the owner can review actual numbers instead of reconstructing the night from memory. Table revenue, product sales, voids, and utilization are based on completed records. If a staff member made a correction, the void remains visible rather than disappearing. If a table was underused, the utilization report shows it. This is the difference between a tool that only takes payments and a system that explains how the hall operated.

CuePoint also gives new operators a low-risk starting path. The Free plan is available for a small setup, and operators who need to test higher limits can use the Pro trial before deciding on a paid plan. The right next step is not to migrate everything on day one. Start with tables, rates, staff, and your most common products, then run real sessions until the workflow feels natural.

Common questions